Cloud9™ Our Policies 1-586-693-9541
Cloud9™ Bedding Memory Foam Info
Cloud9™ Bedding Adjustable Beds
Cloud9™ Bedding Mattresses
Cloud9™ Bedding Toppers
Cloud9™ Ortho-Pedic Contour Pillows
Cloud9™ Bedding Topper Covers
Cloud9™ Testimonials 1-586-693-9541
**Recommendations** 1-586-693-9541
What is Memory Foam 1-586-693-9541
Distributor Application 1-586-693-9541
Cloud9™ Bedding Products
Cloud9™ Our Policies 1-586-693-9541
Cloud9™ Contact Us 586-693-9541
About Us
Cloud9™ 20 Year Warranty

We'll explain our current business policies and ordering policies on this page.

Shipping and Handling:

Free shipping on all orders shipped within the 48 contiguous United States.
We attempt to ship your order as soon as we receive it.  Your order is usually shipped in 3-4 business days.

We offer the following shipping methods:
DHL Ground
Shipping Quote:
We ship to APO, Alaska, Canada, FPO, Hawaii, Puerto Rico and Internationally for an additional charge. Please contact us to place an order. Fill out the form below for a shipping quote outside of the 48 contiguous United States. Please include the product you want the shipping quote for.

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All products come with a 30 day money back guarantee. Items must be returned clean and in new condition. A 15% disposal fee is assessed on all returns. All reterns within the 30 day period MUST OBTAIN a return authorization number. Simply email us your request for a return authorization number or complete the return form on this page. All return shipping cost are the responsibility of the purchaser.
All returns must request a return authorization number in writing either by email or completeing the return form on this page. Email return requests to save@wholesale-memory-foam.com all requests must include the purchasers full name, address, sales order number and the item you wish to return. Please allow 48 hours for your request for a return authorization number to be processed. Your return authorization number will be issued by email. You must write your return authorization number on the outside of the package near the shipping label, if you are returning multiples items then every box must have a return authorization number written on it. If you do not write your return authorization number on the outside of the box near the return shipping label your return will not be processed, the delivery will be refused and it will be returned to you. Please make sure you write your return authorization number on the outside or the box near the return shipping label.
All returns must be returned in clean and like new condition. This means there can be no hair, lint, rips, punctures, slits or tears in the foam. Once your return has been received, processed and inspected you will be issued a refund check. Please allow 2 to 4 weeks for your return to be processed and a refund to be issued. If you have any questions please feel free to call 1-586-693-9541. Thank you.
*By submitting an order by phone or by email you have agreed to all terms and conditions set forth on this website.
The mattress pads come with a 20 Year Warranty directly from Cloud9™ Bedding, covering the average life of a mattress pad. The pillows come with a 5 year warranty, covering the average lifespan of a pillow. All warranties contained herein shall not apply if the mattress pad, pillow, or cover has been physically damaged, burned, cut, torn, or is in anyway soiled or unsanitary. This warranty is valid only to the original purchaser of the product. All transportation costs are the responsibility of the purchaser and are additional to any prorated charges. You must provide proof of purchase for any warranty claim. This includes any form of online receipt that you need to keep for your records. 1-586-693-9541
*By submitting an order by phone or by email you have agreed to all terms and conditions set forth on this website.
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. This notice applies to all information collected or submitted on the wholesale-memory-foam.com website (http://www.wholesale-memory-foam.com).

All client information is kept in-house and strictly confidential. The personal information collected from you during order processing (name, address, phone & fax numbers, email address and credit card number & expiration date) is used exclusively for contact, shipping and billing purposes. On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are: name, address and phone number. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. Bed-Dr does not share our customer's personal information with any third party.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Bed-Dr uses a secure server and 128 bit encryption ensuring that all client information is safe. Your credit card is charged only after your order has been reviewed and processed for delivery. Your transaction is just as secure as if you came into our store personally. Your personal information is stored on our premises in a locked fire file.

If you have any questions regarding the privacy and security practices of this site, call us at 1-586-693-9541.

We also welcome inquiries to the Better Business Bureau, and will readily comply with all the BBB Reliability standards. Further information about the BBB is available at bbb.org.
*By submitting an order by phone or by email you have agreed to all terms and conditions set forth on this website.

Do you have any questions? Send us an e-mail at:


Detroit, Mi

Frequently Asked Questions

Q: Dear Bed-dr,

  Hello, I just purchased a Cloud9™ Bed in the past week or 10 days… Anyway I was thinking of getting my girlfriend a topper and was wondering if you sell just the cover as well... When I add the topper to her mattress it will be about the same thickness as my new Cloud9™ Bed… So I was thinking it would be cool to have a cover like the one I have on my bed for her bed. That way she can take it off like a sheet and wash it. No zippers etc. Let me know when you get a chance. Thanks Bryan Bond


A: Hi Brian,

  We do have those covers available. For a queen it would be 49.99 delivered. Let us know if you are interested. We will be adding them in our wholesale-memory-foam store this week. Thank you for your purchase!




Q: Hi there,

I know you have recommendations on your website, but could you tell me which one you think we should get? My husband weighs 170, and I weigh 150. We would like a topper that would make the bed softer and be able to "sink into" a little. I would really appreciate your suggestion. Thank you very much.


A: We would recommend a 4lb 2" if you are looking for added comfort or 4lb 3" if you need extra pressure point relief. You will get all the benefits you are looking for in either topper. The rest is personal preference. Both of these will make the bed softer able to "sink into" a little. Thank you for your interest in our marvelous memory foam products!


R: Hi, thanks so much for the information. I think we're going to go with the 4lb 2". Also, I just wanted to say your testimonials are very impressive!! I had a few cheaper memory foam toppers on my watch list, but you can't beat great testimonials with the amount of customers you have had! I will be doing business with you shortly.








Q: Hey there wanted to ask a few questions on your product. 


Q1: Can you clean the pillows if been soiled in anyway and what to do?

A: You can clean the pillows with a lint roller or vacuum cleaner. The best way to keep them clean is by purchasing a pillow cover. They are sold separately.


Q2: Can they be put in the washer and if so how does water affect it. water affects it regardless

A: We would not recommend placing them in the washer. The washing machine would more than likely rip or tear the foam. You can wash the pillow covers if you decide to purchase them.


Q3: Is there anyway one could be allergic to the material and are there any chemicals in it one should be aware of. My wife is very susceptible to these things

A: There are normally not any allergic reactions to visco-elastic memory foam. These memory foam products do not contain latex which is the culprit in most bedding allergies. 


Q4: Are these pillows basically the tempurpedic Swedish Pillows?

A: These pillows are made using the same type of nasa developed technology.


Q5: Last question what kind of pillow should I purchase for an individual for sleeping on a bed who is around 5'6 115lbs? I am hoping to purchase at least 2 for a birthday present to my wife.  I also hope you will be able to answer all my questions and apologize for so many. I am not too familiar with this product. Thank you for your time. 


Future Customer, Steven Medina.

A: We would recommend the 4.3lb pillow for your wife. Thank yoou for your interest in our marvelous memory foam products!